Sales Account Representative
Founded in 2015, OpenZeppelin is the premier crypto cybersecurity technology and services company, trusted by the most used DeFi and NFT projects in the world.
Our mission is to protect the open economy, safeguarding tens of billions of dollars in funds for leading crypto organizations including Aave, Coinbase, Compound, Ethereum Foundation, TheGraph and many others.
The OpenZeppelin team, spread across 30+ countries in the world, is responsible for creating the most popular Open Source Library for Smart Contract development in the world with over 15 million downloads! The expertise we've built along the years allowed us to uncover major security vulnerabilities for some of the most well known players in the market.
With the success of our products, our security audit work, and the open source educational efforts, we are setting the industry standards for secure systems of a hyper-fast-growing industry and we're looking for more folks to help us on our mission.
What you'll be doing
As the Sales Account Representative, you will leverage your experience to help us handle relationships with Solutions clients and grow sales revenue. Your responsibilities will include:
Respond to incoming inbound and outbound sales leads.
Establish, develop and maintain positive business and customer relationships
Work with the audit and solutions teams to estimate the timeline and pricing for solutions delivery.
Expedite the resolution of customer problems and complaints to maximize satisfaction.
Structure and elaborate proposals for new clients, taking into account our strengths and what the clients are looking for.
Understand changes to our service agreements and interact with our legal and finance team to get changes implemented. Work with your team to discuss, plan and implement process improvements.
Pitch SaaS products to existing clients using our audit services and vice versa.
Collaborate with the Marketing team on publishing audit reports and case studies of client solutions.
2+ years of experience as a Account Manager/Sales or Business Development.
Highly motivated and goal driven with a proven track record in sales.
Excellent selling, negotiation and communication skills.
Prioritizing, time management and organizational skills.
Positive attitude, proactive and open to feedback.
Attention to detail, ability to handle multiple tasks.
Outstanding written and verbal communication.
Ability to thrive in a dynamic, fast-paced environment.
Passion and/or experience with blockchain technology, open-source, cybersecurity or similar highly technical industry.
Nice to have
Familiarity with Hubspot or a similar CRM.
Experience selling products and services to developers and other technical customers.
Experience working at a technology startup.
Basic technical knowledge of smart contracts, DeFi, DAOs, Layer 2 Rollups.
Experience working at a fully-remote company
Our interview process takes place on Zoom and tends to consist of the following stages:
Recruiter call (30 minutes)
Hiring Manager call (45 minutes)
Team member interview (30 minutes)
Leadership call (30 minutes)
Paid work test (lasting up to 5 days)
Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance.
- Unlimited holidays 🏝
- Fully remote: your way of working 🌎
- Paid parental leave & benefits for primary or second caregiver 💙
- Team events: onboarding tour & company retreats in different locations around the world 😎
- Work from home office equipment stipend of up to $500 USD 🪑
- Monthly allowance for wellness activities 💪
- Coworking: access to a coworking space of your choice 👩💻
- Learning: technical training; spoken language lessons in any language of your choice (using Italki) 🗣
- Working with a global team in a fast-growing industry 🚀
At OpenZeppelin, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!
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