Acquisition & Engagement Consultant
Omaha, NE, USA
USD 60k-85k / year + Equity
Posted on Jun 3, 2025
Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, located in our Omaha office, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
The Acquisition & Engagement team is dedicated to driving scaled sales motions to support LinkedIn’s small business members, from acquisition to upsell. This is a growing team focused on driving impact at scale by finding the most effective ways to reach and support our small business customers. While the team continues to evolve, the emphasis is on refining our approach to engagement—testing what works, scaling best practices, and delivering value through meaningful customer interactions. This team supports all SaaS Online Solutions, including LTS, LLS, and LSS.
We’re looking for an Acquisition & Engagement Consultant to join our team and focus on driving growth through real-time chat. In this role, you’ll engage directly with customers, help shape our sales approach and deliver high-impact experiences that contribute to revenue.
Key Responsibilities
Basic Qualifications
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.
Additional Information
Equal Opportunity Statement
We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, located in our Omaha office, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
The Acquisition & Engagement team is dedicated to driving scaled sales motions to support LinkedIn’s small business members, from acquisition to upsell. This is a growing team focused on driving impact at scale by finding the most effective ways to reach and support our small business customers. While the team continues to evolve, the emphasis is on refining our approach to engagement—testing what works, scaling best practices, and delivering value through meaningful customer interactions. This team supports all SaaS Online Solutions, including LTS, LLS, and LSS.
We’re looking for an Acquisition & Engagement Consultant to join our team and focus on driving growth through real-time chat. In this role, you’ll engage directly with customers, help shape our sales approach and deliver high-impact experiences that contribute to revenue.
Key Responsibilities
- Engage with prospects and customers via real-time chat, experimenting with new approaches to drive engagement and conversion.
- Gather and provide actionable feedback on the effectiveness of various sales strategies, identifying areas for improvement.
- Collaborate with your Manager and team members to refine sales processes and contribute to a scalable playbook
- Conduct outreach to SMB prospects, effectively communicating the value of LinkedIn’s products and services to drive adoption and engagement.
- Document sales interactions, learnings, and outcomes to support the iteration and scaling of successful sales motions.
- Participate in team meetings to share insights and discuss findings from pilot initiatives.
- Analyze data from sales activities to identify patterns, trends, and opportunities for optimization
- Maintain an in-depth understanding of LinkedIn’s product suite and tailor value propositions to meet the unique needs of prospects.
- Demonstrate flexibility and adaptability to support evolving business needs and priorities.
Basic Qualifications
- 2+ years of experience in sales, customer success, or a related field
- Experience in inbound sales or live chat engagement in a SaaS environment
- Strong written communication skills and ability to build trust quickly over chat
- Analytical mindset with the ability to turn real-time insights into action
- Comfort working in fast-paced, pilot-driven environments
- Proactive, self-starter with a passion for innovation and improving the customer experience
- Familiarity with LinkedIn products and services is a plus
- Analytical
- Collaboration
- Solution based
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.
Additional Information
Equal Opportunity Statement
We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
- Documents in alternate formats or read aloud to you
- Having interviews in an accessible location
- Being accompanied by a service dog
- Having a sign language interpreter present for the interview
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.